Customer Service
- Shipping & Delivery
See our Shipping-policy page for details. We will send a shipping confirmation email and tracking number when we ship your package. It can take up to 3-5 business days for tracking information to be displayed on the shipping carrier website.
How is delivery charge calculated?
Free shipping on all US orders
Our current shipping carriers include UPS, FedEx, DHL, and the US Postal Service.
- Returns & Exchanges
See our Return Policy page for details.
- Ordering
To add items to your shopping cart, click the Add to Cart button next to the items you wish to purchase. To view your shopping cart, click the My Cart icon located in the upper right-hand corner of every page. The shopping cart allows you to view the merchandise in your cart, remove the merchandise from your cart, and update quantities of merchandise in your cart. Click the Proceed to Checkout button to complete checkout.
You may also place your order by calling us at 1-336-448-4328 M-F from 8 am-5 pm CST.
Please note that we are closed: New Year’s Day; Memorial Day; July 4th; Labor Day; Thanksgiving Day and Christmas Day
To reorder a past order, log into Your Account or look up your order via Order Status. Then, click the “Reorder” link next to your past order.
- Payment
Pricing and promotions are subject to change at any time. We accept payment via MasterCard, Visa, Discover, AMEX, or Paypal.
- Promotions & Coupon Codes
Discount Filter phaidep.life offers low pricing and discounted shipping rates. Once you have placed an order with us, you will receive occasional emails with special offers and marketing campaigns.
Promotional prices may not be combined with additional discounts or other promotions, unless otherwise stated.
- Viewing and Tracking Orders
We will send a shipping confirmation email and tracking number when we ship your package. It can take up to 72 hours for tracking information to be displayed on the shipping carrier website. To view your current order or past order, log into Your Account. If you do not have an account, log into the Order Status page.
- Updating Account Information
To update your account information, log into your account at the top of the page. If you do not have an account, please email us if you need to update the contact information or address information on your order.